At SpeechSelfService.com, we help you differentiate your organization from your competitors through the artful application of speech recognition based self-service into your conversations with customers, prospects and partners. By leveraging a wide range of technologies and approaches used appropriately for each particular scenario and treating each client and end user as the individual they are we help you create a superior experience for your callers.
SpeechSelfService.com was formed in 2005 as a comprehensive
speech consultancy including
leadership, technology transfer and
mentoring for clients who are introducing Speech Recognition
technology into their overall customer service strategy and for
clients who don't have the internal resources necessary to ensure
Our work ranges from helping clients identify target transactions for self-service, choosing between premise based or hosted solutions, guiding them through the application design and development process, solution implementation, post-release monitoring, and maintenance and system tuning. We also work with clients and organizations to improve and tune existing speech automation services.
Our professional associations include: